Samsung Galaxy S21 5G, US Version, 128GB, Phantom Gray – Unlocked (Renewed)

Seems Great for Price
Based on half a day’s use – phone is great. Long term use will tell real story, but the case and screen are in great shape. After some operator error issues, transfer of data from old phone was smooth. Have used it for a few calls and texts and it works fine. Seems like a great buy for my purposes.

Horrible Product
If I could give zero stars, I most certainly would. I am highly dissatisfied with this product. I purchased this phone and selected the option, refurbished (excellent condition). The phone came in a timely manner. However, the product was not as expected. The phone was completely dead when I received it, so I charged it full to 100%. When I went to switched my data that was successfully and quick. However, the phone seemed to be very hot, even when I wasn’t using it. I also noticed the battery life is horrible. Remind you, I charged the phone the whole day. By the time I completed the setup it said I was at about 72-75 percent. I took an hour nap and woke up to a hot phone and battery at 2 minutes. I figured, may be it was because I completed the setup prior and that drained the battery. However, no I charged it once again (it charged super fast) and then I noticed within 45 minutes it went from 100% to 72% back to 90%. It’s as if the battery as a mind of its own.I then notice my WIFI was on. I typically don’t use my WIFI for my phone, so I figured let me turn that option off. As soon as I turned it off, it stated the sim from previous phone was not compatible. The phone is not unlocked. It is under Verizon (which shows once powering the phone on) and no matter what I do, I am only able to use the device under WIFI. I have Metro PCS not Verizon, so this phone is not properly unlocked it is still under the Verizon network.The phone also seems to have possibly been damaged before I received it. It looks like water damage, and whomever had the device tried to fix it. However, the back of the phone near the camera looks like water got in it, and the front screen has some indications of possible water damage. Oh and not to mention if you go into the about settings it says the phone is an S22 when switching over data, but when I switched back to my previous phone, it shows S21. Very weird. Anyhow, just so much wrong with this product.I have purchased two phone via Amazon in the past. The Samsung Galaxy S22 Ultra and the Samsung Galaxy A16, and both of those devices were amazing and worked perfectly. However this purchase of the Samsung S21 5G is horrible. I am very upset I purchased this item and whoever stated this was in excellent condition lied 100%. I will be sticking with my previous device and returning this mess of a phone. I literally just got the device today and already many red flags and unsatisfied. I will be returning this product and getting my money back immediately.

I broke my old phone and started shopping around for a used S21 on Marketplace/Kijiji for a replacement. Many phones had defects (scratches, dents) and others were not competitively priced. I was surprised to find Amazon refurbished phones selling at the same price as what was available on these websites (inclusive of sales taxes where I live), while also eliminating most risks associated with buying a used phone by providing a 90-day warranty and a 30-day return option. With the Amazon seller, there’s also no risk of the device being blacklisted.I received the phone a couple of days ago and I was very pleased when I first opened up the box. The phone was rated as “excellent” by the seller and it was indeed nearly perfect. You would only notice that it is used if you looked very closely under a bright light and observed micro scratches in a couple of places on the aluminium frame. Looking at it from beyond 10CM away, it’s nearly impossible to see any signs that it’s a used phone.I ran full diagnostics by dialing *#0*# AND I also used the Samsung Members app diagnostics test. I also checked the battery capacity. Everything appears to be stellar, including the battery life. The phone that I received also came with an original Samsung fast charger which was a pleasant surprise as well, as they advertise that it may come with a third-party unit in the ad.I was originally concerned given some of the reviews, but it’s been a great experience for me. Give it a shot, with the return policy, there’s really no risk (especially compared to buying a used phone from a random individual…).

Excelente producto cabe aclarar que el vendedor fue WHMX, adquiri el S21 5G y sin duda lo volvería adquirir, actualmente tengo 6 meses usándolo y no he tenido ningún problema, fue de excelente condición, con una estética de 9.5, y estoy satisfecho con mi compra.

Única desventaja, el sistema operativo no se puede actualizar. Al ser de origen de EUA no reconoce o recibe las actualizaciones de Samsung. No se a que se deba.No llego en las condiciones físicas que menciona. Pero quiero imaginar que solo fue mi unidad.El resto, es un gran telefo, la pantalla y cámaras funcionan muy bien.La batería es de larga duración.Sin problema me quedaré con el un par de años más, o hasta que ya no sirva. Me gustó mucho